Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be undertaken with money you can afford to lose. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in online casino gaming in the United Kingdom. All licensed operators are required to verify your age before allowing you to play. If you are under 18, gambling is illegal and may cause serious harm to your development and wellbeing.
Parents and Guardians: If you are concerned about a young person's gaming habits, please seek advice from support organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding your gambling from family, friends, or partners
- Spending more time and money on gambling than intended
- Neglecting work, education, or personal relationships due to gambling
- Feeling anxious, irritable, or unable to stop when not gambling
- Borrowing money to fund gambling activities
- Lying about the amount of time or money spent on gambling
- Experiencing mood swings or depression related to gambling outcomes
- Unsuccessful attempts to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools and Controls
Reputable online casinos provide tools to help you manage your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, monthly).
- Loss Limits: Restrict the amount you are willing to lose during a gaming session.
- Session Limits: Set a time limit for how long you play in one session.
- Reality Checks: Enable reminders during play to help you stay aware of time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms when you need a break.
Always use these tools proactively. If a casino does not offer these features, consider using a different operator.
Support Organisations
If you are struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare – Free confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Self-exclude from all online gambling operators at once - Gamblers Anonymous – Peer support meetings
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
All support services are confidential and free to access.
If You Need Help
Do not suffer in silence. Problem gambling is a health issue that can be treated. If you or someone you know is struggling:
- Reach out to one of the support organisations listed above
- Speak confidentially to a healthcare professional or counsellor
- Use self-exclusion tools immediately
- Talk to a trusted friend, family member, or partner
Recovery is possible, and support is always available. Contact GamCare on 0808 8020 133 (24/7, free, confidential) or visit www.gamcare.org.uk today.